We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

How legal teams use Jira project templates

The project workflow looks like this:

Workflow with to do, draft, in review, second review, approved, and done statuses.

All companies have legal obligations and requirements, often related to documentation and policy. For example, it is common for businesses to have to manage information related to employment policy, licensing, product and service terms, compliance, and all manner of other requirements.

Jira has a document approval project template for managing critical information and ensuring that content development and updates are completed.

When you create a new project, you’ll find it in the Work management section of your project templates.

With your document approval project, you can:

  • keep track of where each document is in the update and review process,

  • attach each reviewed version to a work item to keep track of the latest document changes, and

  • easily see who's working a document and keep things moving through the review cycle.

Treat each work item as a document

You can treat each work item that appears on your board as it’s own document. Then you'll always know the status of each piece of work.

Set due dates

You can set a due date for each document and see how much time there is to go, or how overdue work is.

Use components to identify document groups

Jira projects come with components. Components are like sections of a project.

You can use components to identify a group of work items (or in this case, documents) so they can be managed together. For example, you could create components for "Employee forms", "Company policies", "Customer policies", and anything else you need. You can even assign specific people or groups to be responsible for certain components.

Common customizations

  • Add other work types to manage the document creation process. For example, use tasks and subtasks to track scoping or research activities, or manage publication processes.

  • Use custom fields to record additional information about a document, such as document location, future revision date, archive schedule, etc.

  • Change the workflow of the Document work type to suit the way your company updates documents.

Still need help?

The Atlassian Community is here for you.