We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

View a work item

View all work items in a project or site

  1. Navigate to your project from the sidebar.

  2. Select All work from the top navigation.

  3. Select a work item from the list to open it.

  4. to view all work items on your site, select the More menu () then Go to all work items.

Use the keyboard shortcuts, J (next work item) and K (previous work item), to navigate between work item.

To refine your search:

  1. Set the search type to Basic.

  2. Enter text to search or set your search criteria, like ProjectStatus, and Assignee. You can add extra criteria by selecting More filters.

Can't find your work item? More about searching for work items or advanced searching.

View work items on a board

You can also view work items on the project's board.

  1. Navigate to your project from the sidebar.

  2. Select Board. If you know the work items’s name or key, type it in the search field, or use the quick filters to narrow down the list (by assignee or most recently updated, for example).

  3. Select a work item to open it.

Still need help?

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