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Steps to connect an identity provider for customers

You can connect one identity provider with Jira Service Management to configure single sign-on or/and SCIM provisioning for portal-only customers when you subscribe to Atlassian Guard Standard.

Who can do this?
Role: Organization admin
Atlassian Cloud: Atlassian Guard Standard
Atlassian Government Cloud: Available

Here’s how to set up and connect an identity provider for portal-only customers:

When you do this step:

Then you can:

Name an identity provider directory on your Jira Service Management site and choose the identity provider

Learn more

Connect to set up single sin-on and/or customer provisioning

 

Set up provisioning and sync users from the identity provider to your Jira Service Management site

Learn more

Automatically provision customers and organizations from your identity provider

Set up SAML SSO from the identity provider to your Jira Service Management site

Learn more

Make it easy for customers to log in to your help centers from your identity provider

 

Still need help?

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