Create groups
Which user management experience do you have?
Go to Atlassian Administration. Select your organization if you have more than one. You can identify which user management experience you have by checking where your Users page is located.
Centralized | Original |
|---|---|
In Atlassian Administration, Users is located in Directory.  | In Atlassian Administration, Users is located in Apps >  |
Jump to the
Centralized user management content
When multiple users in your organization need the same app access, you can manage their access as a group. Read about using groups to manage access
You can't add Jira Service Management portal-only customers (i.e. those submitting support service project requests) to any groups. Read about managing portal-only customers
How to use groups in Atlassian Government Cloud Atlassian Government organizations should provision users and groups from an identity provider. Group details and membership will sync to your Atlassian organization. Understand user provisioning |
Who can do this? |
To create a new group:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Groups.
Select Create group.
Enter the group’s details, including its name and members.
Select Create.
You’ll be redirected to the group detail screen. To give the group app access:
Select Add apps.
Select a role from the Roles dropdown.
Select Add.
You can automate this process with the Create group API. Use the the Groups API for additional relevant actions.
Original user management content
When multiple users in your site need the same app access, you can manage their access as a group. Read about using groups to manage access
You can't add Jira Service Management portal-only customers (i.e. those submitting support service project requests) to any groups. Read about managing portal-only customers
Who can do this? |
To create a new group:
Go to Atlassian Administration. Select your organization if you have more than one.
Select the site's name and URL to open the Admin for that site, then select Groups.
Select Create group.
Enter the group’s details, including its name and members.
Select Create.
You’ll be redirected to the group detail screen. To give the group app access:
Select Add apps.
Select a role from the Roles dropdown.
Select Add.
Was this helpful?