We’re renaming ‘products’ to ‘apps’

Atlassian 'products’ are now ‘apps’. You may see both terms used across our documentation as we roll out this terminology change. Here’s why we’re making this change

Edit a group

Which user management experience do you have?

Go to Atlassian Administration. Select your organization if you have more than one. You can identify which user management experience you have by checking where your Users page is located.

Centralized

Original

In Atlassian Administration, Users is located in Directory.

Centralized user management png

In Atlassian Administration, Users is located in Apps > {site}.

Original user management png

 

Jump to the


Centralized user management content

How to use groups in Atlassian Government Cloud

Atlassian Government organizations should provision users and groups from an identity provider. Group details and membership will sync to your Atlassian organization. Understand user provisioning

Update name or description

Who can do this?
Role: Organization admin, user access admin (only for groups that only give access to apps they administer)
Atlassian Cloud: All plans
Atlassian Government Cloud: Available

To edit the group name or description:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Directory > Groups.

  3. Select the group you want to edit to open its profile.

  4. Select the more actions menu (•••). Select Edit group name to rename the group or Edit description to change the description.

Editing group names is a beta feature. Some things to keep in mind:

  • You can’t edit the name of a group if it's used within some Jira administration settings or if it has a restricted or protected name. Some name changes could have an impact on your apps.

  • If you edit a group name associated with a Jira Cloud automation rule, the rule will stop working.

Read more about renaming groups

Manage app roles

Who can do this?
Role: Organization admin, user access admin (only for groups that only give access to apps they administer)
Atlassian Cloud: All plans
Atlassian Government Cloud: Available

To manage app roles for a group:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Directory > Groups.

  3. Select the group whose roles you want to manage to open its profile.

  4. Select Grant access and follow the prompts. You can add new roles or remove existing roles.

When you grant a group access to a new app, we email its users to invite them to start using the app. If a user in the group already has access to that app, we won't email them.

Add users

Who can do this?
Role: Organization admin, user access admin (only for groups that only give access to apps they administer)
Atlassian Cloud: All plans
Atlassian Government Cloud: Manage from identity provider

To add users to a group:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Directory > Groups.

  3. Select the group that you want to add users to to open its profile.

  4. Select Add users and follow the prompts.

When you add a user to a group and they get access to a new app as a result, we email them to invite them to start using the app. If they already have access to all apps, we won't email them.

You can automate this process with the Add user to group API.

Remove users

Who can do this?
Role: Organization admin, user access admin (only for groups that only give access to apps they administer)
Atlassian Cloud: All plans
Atlassian Government Cloud: Manage from identity provider

To remove users from a group:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Directory > Groups.

  3. Select the group that you want to remove users from to open its profile.

  4. In the Members tab, select Remove for the user you want to remove.

You can automate this process with the Remove user from group API.


Original user management content

Update name or description

Who can do this?
Role: Organization admin, site admin (only for groups in the site they administer)
Atlassian Cloud: All plans

To edit the group name and description:

  1. Go to admin.atlassian.com. Select your site if you have more than one.

  2. Select Groups.

  3. Select the group you want to edit to open its profile.

  4. Select the more actions menu (•••). Select Edit group name to rename the group or Edit description to change the description.

Manage app roles

Who can do this?
Role: Organization admin, site admin (only for groups in the site they administer)
Atlassian Cloud: All plans

To manage app roles for a group:

  1. Go to admin.atlassian.com. Select your site if you have more than one.

  2. Select Groups.

  3. Select the group whose roles you want to manage to open its profile.

  4. Select Grant access and follow the prompts. You can add new roles or remove existing roles.

When you grant a group access to a new app, we email its users to invite them to start using the app. If a user in the group already has access to that app, we won't email them.

Add users

Who can do this?
Role: Organization admin, site admin (only for groups in the site they administer)
Atlassian Cloud: All plans

To add users to a group:

  1. Go to admin.atlassian.com. Select your site if you have more than one.

  2. Select Groups.

  3. Select the group that you want to add users to to open its profile.

  4. Select Add users and follow the prompts.

When you add a user to a group and they get access to a new app as a result, we email them to invite them to start using the app. If they already have access to all apps, we won't email them.

Remove users

Who can do this?
Role: Organization admin, site admin (only for groups in the site they administer)
Atlassian Cloud: All plans

To remove users from a group:

  1. Go to admin.atlassian.com. Select your site if you have more than one.

  2. Select Groups.

  3. Select the group that you want to remove users from to open its profile.

  4. In the Members tab, select Remove for the user you want to remove.

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