Remove admin permissions from users
Which user management experience do you have?
Go to Atlassian Administration. Select your organization if you have more than one. Then select Directory. If the Users and Groups lists are found here, then you are using the centralized user management. Learn more about the centralized user management
Centralized | Original |
As an organization admin, Users is found under Directory tab.  | As a site admin or organization admin, Users is found under App site.  |
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Centralized user management content
Organization admins can remove admin roles from other users. To remove a product admin role from someone, see Remove product access for users.
Who can do this? |
To remove the organization admin role from someone:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select the user to go to their profile.
Select the More actions menu (•••).
Select Remove organization role.
Select Remove organization admin role.
If you only have one organization admin and you can’t log in to their account, a billing admin or technical contact will need to contact Support. This can happen if they’ve left your organization or their account is compromised. Tell us who you want to transfer the organization admin role to.
Who can do this? |
To remove the site admin role from someone:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select the user to go to their profile.
Select the more actions menu (•••) for the relevant site.
Select Revoke role.
Who can do this? |
To remove the user access admin role from someone:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Directory > Users.
Select the user to go to their profile.
Unselect User access admin in the Roles column for the product.
Original user management content
Organization admins can remove admin roles from other users. To remove a product admin role from someone, see Remove product access for users.
Who can do this? |
To remove the organization admin role from someone:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Settings > Administrators.
Find the user’s name in the administrators list and select Remove.
Select Remove in the dialog box to confirm.
If you only have one organization admin and you can’t log in to their account, a billing admin or technical contact will need to contact Support. This can happen if they’ve left your organization or their account is compromised. Tell us who you want to transfer the organization admin role to.
Who can do this? |
To remove the site administrator role from a user:
Go to admin.atlassian.com. If you’re a site administrator for multiple sites or an organization admin, select your site name or organization first.
Select Users. If you only have one site, you’ll land on the user list.
From this list of users, find and select the user you want to remove the site administrator role from. You can use the search filters to filter by Site admins.
From the user’s details screen, select Site administrator under Roles.
Change the role to Basic or Trusted, depending on your needs.
If the user is also an organization admin, you’ll need to remove their organization admin role before you can remove their site administrator role.
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