Update roles and properties for Jira users
Which user management experience do you have?
Go to Atlassian Administration. Select your organization if you have more than one. Then select Directory. If the Users and Groups lists are found here, then you are using the centralized user management. Learn more about the centralized user management
Centralized | Original |
As an organization admin, Users is found under Directory tab.  | As a site admin or organization admin, Users is found under App site.  |
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Centralized user management content
Jira has specific roles that are managed by project. Jira admins define project roles and project admins can assign these roles for their projects. Manage project roles
Update a user’s project roles
Who can do this? |
To update a user’s Jira project roles:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select the user to go to their profile.
Select the More actions menu (•••) for the Jira product you need.
Select View Jira project roles. You can now view and update their project roles.
Add data to user properties
User properties are key-value pairs associated with Jira users. Other products don't make use of these properties. An example user property could be:
key: Favorite color
value: Green
User properties can be used by Marketplace apps to execute advanced functions. For example, an app could use user properties to automate post-functions in a workflow (as in the case of the Jira Misc Workflow Extensions app), automatically assigning issues to a user based on its properties. You can also use this data to integrate Jira users with time tracking software.
These user properties are not the same as the user properties accessed via the REST API.
Who can do this? |
To add data to user properties:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select the user to go to their profile.
Select the More actions menu (•••) for the Jira product you need.
Select Edit Jira properties.
Original user management content
Jira has specific roles that are managed by project. Jira admins define project roles and project admins can assign these roles for their projects. Read about project roles
Update a user’s project roles
Who can do this? |
To update a user’s Jira project roles:
Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.
From the Users page, select the user whose role you want to modify.
Click the More options button to the right of Log in as user and select View Jira project roles.
Add data to user properties
User properties are key-value pairs associated with Jira users. Other products don't make use of these properties. An example user property could be:
key: Favorite color
value: Green
User properties can be used by Marketplace apps to execute advanced functions. For example, an app could use user properties to automate post-functions in a workflow (as in the case of the Jira Misc Workflow Extensions app), automatically assigning issues to a user based on its properties. You can also use this data to integrate Jira users with time tracking software.
These user properties are not the same as the user properties accessed via the REST API.
Who can do this? |
To add data to user properties:
Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.
From the Users page, select the user whose data properties you want to set.
Click the More options button to the right of Log in as user and select Edit Jira properties.
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