Update roles and properties for Jira users
Which user management experience do you have?
Go to Atlassian Administration. Select your organization if you have more than one. You can identify which user management experience you have by checking where your Users page is located.
Centralized | Original |
|---|---|
In Atlassian Administration, Users is located in Directory.  | In Atlassian Administration, Users is located in Apps >  |
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Centralized user management content
Jira has specific roles that are managed by project. Jira admins define these project roles, then project admins can assign these roles in their projects. Manage project roles
Update a user’s project roles
Who can do this? |
To update a user’s Jira project roles:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select the user to open their profile.
In the Apps tab, select the more actions menu (•••) for the relevant Jira app.
Select View Jira project roles.
Add data to user properties
User properties are key-value pairs associated with Jira users. Other apps don't make use of these properties. An example user property could be:
key: Favorite color
value: Green
User properties can be used by Marketplace apps to execute advanced functions. For example, an app could use user properties to automate post-functions in a workflow (as in the case of the Jira Misc Workflow Extensions app), automatically assigning issues to a user based on its properties. You can also use this data to integrate Jira users with time tracking software.
These user properties are not the same as the user properties accessed via the REST API.
Who can do this? |
To add data to user properties:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select the user to open their profile.
In the Apps tab, select the more actions menu (•••) for the relevant Jira app.
Select Edit Jira properties.
Original user management content
Jira has specific roles that are managed by project. Jira admins define these project roles, then project admins can assign these roles in their projects. Manage project roles
Update a user’s project roles
Who can do this? |
To update a user’s Jira project roles:
Go to admin.atlassian.com. Select your site if you have more than one.
From the Users page, find the user you want to remove.
Select the user to open their profile.
In the Apps tab, select the more actions menu (•••) for the relevant Jira app.
Select View Jira project roles.
Add data to user properties
User properties are key-value pairs associated with Jira users. Other apps don't make use of these properties. An example user property could be:
key: Favorite color
value: Green
User properties can be used by Marketplace apps to execute advanced functions. For example, an app could use user properties to automate post-functions in a workflow (as in the case of the Jira Misc Workflow Extensions app), automatically assigning issues to a user based on its properties. You can also use this data to integrate Jira users with time tracking software.
These user properties are not the same as the user properties accessed via the REST API.
Who can do this? |
To add data to user properties:
Go to admin.atlassian.com. Select your site if you have more than one.
From the Users page, find the user you want to remove.
Select the user to open their profile.
In the Apps tab, select the more actions menu (•••) for the relevant Jira app.
Select Edit Jira properties.
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