Jira is getting a fresh new look and navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

Use the Jira Admin Helper

The Jira Admin Helper is accessible to Jira Administrators.

Permission Helper

The Permission Helper can help you figure out why a user can or can't see a certain work item.

  1. Choose > System.

  2. Click Admin Helper > Permission Helper.

  3. Enter the name of the user whose permissions you want to check. Leave this blank for anonymous users.

  4. Enter the work item key you want to look into. For example, the work item that the user cannot see.

  5. Select the permission that you want to check for the user.

  6. Click Submit.

Use the Permissions helper to understand when users may have missing permissions that is stop them from completing actions within company managed projects.

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