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Connect an Amazon S3 storage

We’re rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through a beta program.

Backup and restore isn’t available in the Atlassian Government environment.

 

To store backups in your Amazon S3 storage, you need to connect your organization’s Amazon Web Services (AWS) account to your Atlassian organization.

Create an AWS account

Create an AWS account or use an existing one. Read how to create and activate an AWS account

Connect S3 bucket

In your AWS console, create an S3 bucket, or use an existing one. Learn how to create an S3 bucket. The S3 bucket must be in the region where your Atlassian data is stored.

To connect an S3 bucket:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Settings > Backup and restore.

  3. Create a new policy.

  4. In the Select a storage section, select Connect bucket.

  5. On the Connect S3 bucket page, check the App region field. The app region is the region where your Atlassian app data is stored. Create your S3 buckets in this region. Make a note of the following values:

    • bucketName - the name of the bucket you created.

    • Prefix (folder) - if you want to arrange your backups.

  6. In the S3 bucket name field, enter the name of the S3 bucket you want to use.

  7. Optionally, enter the S3 folder name.

  8. Select Continue. We generate a bucket policy in the JSON format.

  9. Copy this JSON to the clipboard.

  10. Go back to your AWS console.

  11. In your bucket’s Permission settings, paste the JSON bucket policy to grant access to the S3 bucket.

  12. Select Connect.

The S3 bucket is connected to your Atlassian organization. All backups are now stored in the selected bucket.

To connect more S3 buckets when creating or editing a policy, go to Select a storage > AWS (Amazon Web Services) > Connect new bucket.



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