Create a sandbox
Who can do this? Role: Organization admin Plan: Premium, Enterprise Atlassian Government Cloud: Not available |
You can create a sandbox in a new sandbox site or add it to an existing site.
Before you begin
Here are some prerequisites.
Eligible apps and plans
You can create a sandbox for:
Jira Premium or Enteprise
Jira Service Management Premium or Enterprise
Confluence Premium or Enteprise
Jira Product Discovery Premium (Only available for users who are part of the improved billing experience.)
Permissions
To create a sandbox, you must have organization admin permissions. Once created, all organization admins will have access to your sandbox. Manage permissions the same as you would for your production sites. More about admin permissions
Create sandbox with a new sandbox site
To create a sandbox in a new site:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Products > Sandbox or Settings > Sandbox.
Select Create sandbox:
Select the source production site. Your new sandbox site will be mapped to it.
Add a name. We’ll use it to create a sandbox URL, for example
dev-atlassian.com.Select the app instance from your production site. We’ll create a sandbox for it in your new site.
We’ll notify you through email and your Sandbox page when your sandbox is ready. If you refresh the page while we’re creating your sandbox, your sandbox will continue creation in the background.
If your sandbox is inactive for 28 days, then it will transition into the offline state. More about offline state of sandboxes
It could take up to 30 minutes to create your sandbox. If the sandbox isn’t ready after 30 minutes, contact support.
Add a sandbox to an existing sandbox site
When you create a new sandbox site, you can add only one app at first. However, if your production site has more apps, you can later add them to existing sandbox sites from the Sandbox page. This allows you to combine sandboxes under common sandbox sites instead of creating new ones.
To add a sandbox to an existing site:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Products > Sandbox or Settings > Sandbox.
Under Actions for a specific sandbox site, select Add.
Choose an app you want to add, and select Add. This list will only include eligible apps that exist in the corresponding production site.
We’ll notify you through email and your Sandbox page when your sandbox is ready. If you refresh the page while we’re creating your sandbox, your sandbox will continue creation in the background.
It could take up to 30 minutes to create your sandbox. If the sandbox isn’t ready after 30 minutes, contact support.
Add Rovo to a sandbox site
If you have an active or trial Rovo license, you can enable Rovo on your sandbox site. Read about test driving Rovo
This feature is available for users who are part of the improved billing experience.
View sandboxes
To view your created sandboxes:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Products > Sandbox or Settings > Sandbox.
Sandboxes for BYOK-encrypted apps
When you create a sandbox for apps encrypted with Bring You Own Key (BYOK) encryption, the sandbox data is also BYOK-encrypted. Otherwise, your sandbox data is encrypted using Atlassian-managed keys. What is BYOK encryption?
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