How does the Atlassian Government Cloud environment work?

The Atlassian Government Cloud environment resides primarily in the Amazon Web Services (AWS) us-east-1 region with some selective components duplicated for reliability in the us-west-2 region. AWS East/West has a FedRAMP Moderate Provisional Authority to Operate (P-ATO).

Atlassian Government Cloud offers customers Jira, Jira Service Management, and Confluence in addition to administration and migration tools. To access these apps, customers log in to an Atlassian Government account. This account is different from the Atlassian account that’s used to log into the rest of our Atlassian Cloud apps.

To keep government data separate, we built a separate environment for all Atlassian Government apps and services. In an Atlassian Government environment, these apps and services, along with all customer data and app provisioning, are separated by a cross-partition gateway from the Atlassian Cloud environment.

Network firewalls prevent data from leaving the environment unless the data is approved for third-party services. When it is approved, only non-federal data can leave the Atlassian Government environment. Data also must be approved to enter the Atlassian Government environment.