Manage blocklist and allowlist

You can configure a blocklist to limit the content indexed by Rovo from Google Drive or Microsoft SharePoint. We also support an allowlist for SharePoint.

You can configure these lists as you setup the connector or anytime after.

Using a blocklist, we support blocking:

• shared drives in Google Drive (and all contained files)

• sites or subsites in SharePoint (and all contained files)

Using an allowlist, you can also block everything except for particular:

• sites or subsites in SharePoint (and all contained files)

Limitations

Before you start, it’s important to note:

• Blocking or allowing individual files or folders is not supported.

• Only shared drive URLs (Google Drive) and site or subsite URLs (SharePoint) are supported.

• The lists do not check or validate the URLs you add. Ensure that you double-check that the URLs are correct.

• You can only add up to 50 items to your blocklist or allowlist for each connector.

Find the URLs in your app

To find the URLs you want to block or allow:

Google Drive

1. Go to drive.google.com. Use the navigation to expand Shared drives and select the one you want to block.

2. Copy the URL from the URL bar in your browser. It should look something like: https://drive.google.com/drive/folders/0AGHwPgGRpS8eUk9PVA. Subfolders of Shared Drives are not supported.

SharePoint

1. Go to SharePoint, and browse to the site or subsite you would like to block or allow.

2. If the URL in your browser ends in /SitePages/CollabHome.aspx, this must be removed before copying into the blocklist or allowlist. The URL format you need to enter should be either:

   1. yoursite.sharepoint.com/sites/MySiteName

   2. yoursite.sharepoint.com/sites/MySiteName/Subsite (this can also have another /Subsite at the end - subsites can go to any URL depth).

3. Copy the site or subsite URL.

Find your blocklist or allowlist

To find the blocklist:

• If you’re setting up your connector for the first time, as you connect Google Drive or SharePoint, select either the Manage blocklist or Manage allowlist and blocklist button.

• If your connector is already setup:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Settings > Rovo.

  3. Under the Sites tab, expand the site with the connector by selecting the chevron (). Next to Google Drive or SharePoint, select More actions ( ••• ) and select either Edit blocklist or Manage allowlist and blocklist.

Add or remove URLs from your allowlist or blocklist

To add items to your lists:

1. Optionally, fill out the Nickname field. This is only used on this screen to help distinguish URLs and will not show anywhere else. It does not need to match anything in Google Drive or SharePoint.

2. Paste the URLs you would like to allow or block in each row of the URL column.

3. Select Save.

To remove an entry, delete a value from the URL field and select Save.

Using both an allowlist and a blocklist together

In most cases, for a single connector, organisations will just choose to use an allowlist or a blocklist, and not both.

If you use both an allowlist and a blocklist on a single connector, it’s important to understand how they interact.

• All content under a blocklist URL will always be blocked, irrespective of the allowlist.

• You can add a site to the allowlist and also block a subsite within that allowed site. For example:

  • If you add yoursite.sharepoint.com/sites/MySiteName to your allowlist

  • And also add yoursite.sharepoint.com/sites/MySiteName/Subsite to your blocklist

In this case, every site in your SharePoint instance outside yoursite.sharepoint.com/sites/MySiteName will be blocked due to the allowlist, and also all the content within yoursite.sharepoint.com/sites/MySiteName/Subsite will be blocked (due to the blocklist).