Select a storage
We’re rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through a beta program.
Backup and restore isn’t available in the Atlassian Government environment.
You can choose to back up data to an Atlassian-owned storage or your organization’s Amazon S3. Depending on your organization’s requirements, you can decide to use one or both storage options based on these benefits.
Atlassian-owned storage | Your organization’s Amazon S3 |
|---|---|
Supports BYOK encryption and standard AWS encryption. | Supports standard AWS encryption |
Faster backups and restores | Backing up and restoring may take longer |
More reliable because data is transferred within the Atlassian ecosystem. | Dependencies on external factors such as network and bandwidth may make backing up and restoring relatively less reliable. |
Each backup is stored for 14 days. After 14 days, backups expire and can no longer be restored. | Each backup is stored for 30 days. After 30 days, backups can no longer be restored. Backup files remain available. |
Select a storage
To select a storage:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Settings > Backup and restore.
Select Create new policy.
In the Policy name field, enter a name for the policy.
Select the app. Read how to assign a app to a policy
Include or exclude entities as needed.
Set the backup schedule. Read how to set a backup schedule
In the Select a storage section:
Select Atlassian storage, then select Confirm to store backups in the Atlassian-owned storage.
Select Connect bucket to store backups in your Amazon S3 cloud. Read how to connect Amazon S3 bucket
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