Update app request settings
Who can do this? |
App request settings control what happens when a user tries to sign up for an app. By default, a managed account from your organization can sign up for any app. You can prevent this by updating your settings for each individual app with an Enterprise plan.
Prevent users from signing up for apps
To prevent your managed accounts from signing up for an app at www.atlassian.com without your knowledge, you can require admin review of app requests.
To update your request settings to require review:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Security > App requests.
Select Request settings. If this is your first time updating these settings, you may need to select Update request settings.
Find the apps that you want to review requests for. For each app, select the dropdown under Request setting and select Require admin review.
The next time one of your managed accounts tries to sign up for an app, they’ll receive a prompt to enter a reason for their request. After they create the request, all organization admins receive an email, letting them know a user created a request.
As an organization admin, this setting will also prevent you from starting new apps outside of your organization. You can work around this in a few ways:
Add a new app from Atlassian Administration.
Turn off the setting, create the app, and then turn the setting back on.
Create the app from a non-managed account.
Allow users to sign up for apps
You can revert back to the default setting and allow managed users to sign up for apps.
To update your request settings to allow new apps:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Security > App requests.
Select Request settings.
Find the apps that you want to allow users to sign up for. For each app, select the dropdown under Request setting and select Allow new apps.
You’ll no longer receive requests for those apps. All previously created app requests will remain on the App requests page.
Your users will be able to sign up for apps on their own, and those apps will appear in the Discovered apps list. Read about discovered apps
Stop receiving app request emails
You receive an email each time a user creates an app request. If you don’t want to receive emails about new app requests, you can opt out of them. If you opt out, all other organization admins continue to receive these emails.
To opt out of app request emails:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Security > App requests.
Remove the checkbox from Email me when users create a new app request.
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